Bookmark this page! Here you'll find resources to help you become successful on RepairLink.
 

Dealer RepairLink Tools

Support

   
  • Customer Success  
    1:1 support for your Parts Department to help drive business outcomes for your Wholesale and Retail solutions.

  • Customer Support: 888.776.5792 x2
    Live 1:1 support to help talk you through technical and workflow related questions.  Available via chat, phone and email.

  • Learning Center
    With the Learning Center, see what your shop sees, best practices, how to process orders, and more!

  • Help Center
    OEC has a comprehensive Help Center built right into every solution. You can access it from the top right corner of any screen, any time when you're looking for answers to all your training, support, and troubleshooting questions.
   
RepairLink tips:
  • Set up shop pricing and inventory visibility along with new shop and new order notifications
  • Educate counter staff and ensure they're comfortable with RepairLink so they can respond to orders promptly
  • Own your own backyard! Focus on your closest shops first.
  • Utilize the OEC RepairLink Marketing Tools
  • Offer recurring promotions to engage shops, like gift cards, free lunch, percent off for a limited time, etc.