OEC is Here to Help! 

While the ongoing COVID-19 outbreak has created challenges for all of us, we want to assure you that OEC is working around the clock to support your business more than ever.

 

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Learn from the experts: How parts departments can recover with insights from Parts Managers, OEMs and OEC

Three key parts industry players come together to discuss the COVID-19 pandemic impact and what the future of OEM parts sales looks like. Watch Here... 

 

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Daily Automotive Coronavirus Briefing 

A daily update of news and views on the COVID-19 coronavirus crisis and its impact on the automotive sector. Read More... 

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Rebound May Start This Week for Resilient Local Car Dealers 

While key industry metrics remain significantly down across the board — including a -72% decline in sales nationwide MoM — we are now seeing signs that the decline has hit bottom and that we may be at the beginning stage of a rebound, including increased activity on Cars.com, deeper funnel shopping on dealer websites, and a positive sales projection for the next 10 days. Read More...

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List of COVID-19 Financial Assistance Programs for Small Businesses by State 

Financial Assistance and Loans are the best way for a business to get quick relief as mandated pandemic restrictions such as shelter in place, social distancing and closures affect day to day operations of many workplaces and places of business. Read More... 

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COVID-19: Small Business Guidance & Loan Resources 

Health and government officials are working together to maintain the safety, security, and health of the American people. Small businesses are encouraged to do their part to keep their employees, customers, and themselves healthy. Read more...

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Frequently Asked Questions

Have questions regarding COVID-19 and its impact on your OEC solutions or how you can stay up to date with the most recent information? Read More...

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We Want to Help You Improve Communications With Your Shops

OEC is here to provide you with continuous support throughout this time. We have reallocated resources to increase our Customer Success team by over 50% to help all of our customers drive OE part sales. If you have any questions or concerns, we highly encourage you to contact our Customer Support team by phone at 1.888.776.5792 Option 2 or by email at Support@OEConnection.com. 

OEC Resources

CollisionLink and RepairLink Dealers

OEC wants to help you optimize your virtual collision and/or mechanical parts business.

If your Parts Department is currently short-staffed, we encourage you to utilize RepairLink and CollisionLink to virtually connect your dealership with local shops who need OEM parts. With auto repair deemed “essential business” during this time, your customers will still need to source parts from your dealership.

These tools offer you a 24/7 virtual parts counter, providing online access to your inventory for shops. 

 

Helpful Links

If business has slowed, or you're unable to open to the public, now is a great time to leverage the vast amount of training resources available online. Here are some helpful links to review:  

 

 

Video Resources